Automatic Door Servicing & Maintenance
Record is the largest direct provider of automatic door services in the UK. With over 90 directly employed service engineers, we provide a true 365, 24/7 provision of services.
Currently responsible for over 28,000 automatic doors, we are the contracted provider of services to a number of major UK National clients and more local and personal services to a highly diverse range of customers.
All Record engineers are trained in-house and fully qualified to the latest BS 7036/BS EN 16005 Automatic Door standards to ensure the highest quality of service delivery to all our clients at all times.
Why choose Record?
As founder members of our industry body, the Automatic Door Suppliers Association (ADSA), Record is the largest manufacturer, installer, maintainer and service provider of automated pedestrian entrances and aluminium shopfronts in the UK. We are the trusted partner for our customers, from a single door to multi-site estates.
You can rely on Record to supply the right automatic door solution, on time and most importantly, on budget whilst applying to the European Standard for quality, safety and security
Importance of Servicing Automatic Entrances
Automatic entrances must be regularly serviced to stay safe, reliable, and legally compliant. UK law, including the Health and Safety at Work Act 1974 and BS EN 16005, requires building owners to ensure powered doors are properly maintained.
Regular servicing:
- Ensures safety for all users
- Helps meet legal and insurance obligations
- Reduces the risk of breakdowns and costly repairs
As a building owner or manager, it’s your responsibility to have these systems inspected by qualified professionals.
What We Offer
Planned Preventive Maintenance (PPM)
Our schedule maintenance programme ensures that your door is fully maintained in line with the latest Automatic Door Standards. We are able to maintain and repair all types of commercial doors.
24/7 Breakdown and Callout Support
When something is not quite right, you need peace of mind that help is on hand. With a range of options to suit every budget, you can be assured that help is available 24-hours a day, seven days a week.
Nationwide Support
With a team of over 110 in-house engineers and 5 regional hubs, Record is equipped to deliver expert support across the entire UK. No job is too far and our extensive network ensures rapid response times and consistent service quality,
Asset and Safety Inspection Assessment
Following any works, we will send you an electronic report to your nominated email address, detailing the works we have completed. We will also provide you with details from our Asset and Safety Inspection assessment.
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Focus on Your First Fix
We pride ourselves on the quality of our directly employed Service engineers and our mixed manufacturer capabilities. All Record UK engineers are based remotely across the UK and hold a wide array of van stock, supporting various types of automatic doors and manufacturers, to ensure First Fix wherever possible.
We work closely with our clients to understand their needs, adjusting our parts to suit a variety of estates and subsequently ensuring the best possible solution and fix in the first instance wherever possible, avoiding the need for costly return visits.
Smarter Service with Record Insight
With our Record Insight digital platform, you gain real-time visibility into the health and performance of your doors. From service history and inspection reports to predictive maintenance alerts, everything you need is just a click away.
- Monitor your doors remotely
- Access service records anytime
- Plan smarter with data-driven insights
- It’s maintenance made modern—and made for you.
Let’s Keep Things Moving
Whether you need a one-time repair or a long-term service partner, we’re here to help.
Contact us today to schedule a service visit or learn more about our maintenance plans.