Service & Maintenance from Record

Record is the largest direct provider of automatic door services in the UK. With over 90 directly employed service engineers, we provide a true 365, 24/7 provision of services.

Follow the links below to find out more about our offerings.

Discover more about our service offerings...

  • Automatic Door Engineer going in to van

    Service & Maintenance

    Discover more about our nationwide service coverage, with over 90 directly employes engineers keeping your entrances running 24/7.

  • Service and maintenance packages

    Service Packages

    Whether you have one entrance or multiple sites, our range of contracts are structured to offer you the level of service and support to suit your budget, help you meet legal requirements and reduce the costs of your doors over their lifetime.

  • Report a fault on your automatic door

    Report a Fault

    If you are experiencing a problem with your automatic entrance, please fill out our Report a Fault Form and our service team will be in touch to help.

  • Automatic door service and maintenance FAQ's

    FAQ's

    Our FAQ page covers everything from logging service calls and engineer visits to troubleshooting door issues, understanding service packages, and getting the most out of your automatic doors.

  • Automatic Door Error Tool

    Not every issue with your doors will require an engineer to come out. Our list the 11 most common BDE errors you might experience with your doors, including how you can resolve them and which codes will need an engineer to be called out.

Let’s Keep Things Moving

Whether you need a one-time repair or a long-term service partner, we’re here to help.

Contact us today to schedule a service visit or learn more about our maintenance plans.