Service Agreements That Keep You Covered—Every Step of the Way

At Record, we believe that great service doesn’t stop at installation. Our maintenance solutions for record doors are designed to keep your entrances operating at their best—day after day, year after year. Whether you manage a single site or a global network, we’re here to ensure your doors stay safe, efficient, and compliant.

Secure your service agreement

Keep Your Doors—and Your Business—Moving

10 Reasons to Choose a Service Agreement with Record

1) Flexible Service Options
Choose from three service levels and add-ons—from on-demand support to CO₂-saving refurbished parts.

2) All-in-One Maintenance & Inspections
Preventive maintenance includes legal safety checks—saving you third-party inspection costs.

3) Customer-Centric Support
Fast response times (4–48 hours), expert advice, and tailored, cost-effective solutions.

4) Certified Quality
Inspections meet all relevant standards, including safety consultations and test body checks.

5) Multi-Brand Expertise
Over 700,000 systems serviced globally with a 90%+ first-time fix rate—regardless of brand.

6) Longer System Life
Predictive maintenance supports up to 30 years of operation, with extended warranty options.

7) Skilled Technicians
Decades of experience backed by highly trained, qualified service professionals.

8) 24/7 Availability
Round-the-clock phone support, callback guarantee, and QR tags for easy fault reporting.

9) Transparent Reporting
Digital reports, data insights, and budget planning tools for full cost control.

10) Value That Lasts
Smart upgrades like energy-saving settings and performance enhancements protect your investment.

Tailored Service Agreements – Maintenance That Fits Your Needs

Every business is unique, and so are its entrance systems. That’s why Record offers flexible service agreements designed to match your specific requirements.

Choose from predefined packages that cover all essential maintenance needs, or work with us to create a customized plan—with additional options tailored to your facility, usage patterns, and compliance needs.

Ensuring Safe and Reliable Entrances

Let’s Keep Things Moving

Whether you need a one-time repair or a long-term service partner, we’re here to help.