Digital Product Owner (Web)

An Amazing Career Opportunity for a Senior Web Manager!! 

Location: Austin, TX

Job ID: 42056

The Senior Web Manager is responsible for the vision, roadmap, and ongoing delivery of the corporate website and related digital touchpoints. This person acts as the bridge between business stakeholders, UX/design, content, and engineering, owning the backlog, driving feature and maintenance priorities, and ensuring the site delivers measurable value toward business goals.

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

As our Senior Web Manager, you’ll support HID’s success by: 

• Defining, maintaining, and communicating the web vision, strategy, and long-term roadmap aligned with business priorities.
• Gathering, triaging, and prioritizing feature requests, maintenance tickets, UX improvements, and technical enhancements.
• Co-managing the web backlog: write user stories, set acceptance criteria, and collaborating with Dev teams through sprints/iterations.
• Leading UX efforts: collaborating with designers, conducting user testing, feedback reviews; ensuring the site is user-centered and accessible.
• Monitoring site performance (speed, reliability, scalability) and defining metrics/OKRs to track progress.
• Working cross-functionally with content, SEO, marketing, and developers to ensure content strategy, style, governance, and page creation supporting business goals.
• Continuously driving improvement: marketing innovation, web site optimization, updates, A/B testing, etc.
• Communicating effectively with stakeholders: status updates, roadmap changes, trade-offs, dependencies.
• Coordinating with external partners and agencies as needed but keep core ownership in-house.

Your Experience and Background include:  

• Bachelors degree or equivalent work experience
• 5–7 years of experience managing or supporting complex, enterprise-level websites—ideally in a B2B or global organization.
• Proven track record of working across multiple disciplines (e.g. UX, content, development, SEO) to deliver cohesive web experiences.
• Experience navigating matrixed or cross-functional environments with competing priorities and stakeholder input.
• Demonstrated success owning or contributing to a web product roadmap, backlog prioritization, or digital transformation initiatives.
• Prior experience with CMS platforms (Drupal preferred), digital content workflows, and data-informed decision making.
• Several years (e.g. 5+) of experience in product ownership, web product management, digital product, or equivalent roles.
• Strong understanding of web technologies, content management systems, UX principles, performance optimization.
• Proficiency with Agile/Scrum practices: backlog management, sprint planning, user stories.
• Ability to translate business requirements into functional features, and to balance technical constraints with stakeholder needs.
• Excellent communication skills — able to align diverse stakeholders, negotiate priorities, and present trade‑offs.
• Strong analytical mindset: comfortable with metrics, data, user feedback to drive decisions.
• Experience with AI-assisted content workflows, or content automation tools.
• Familiarity with SEO, accessibility, mobile/responsive design, and best practices in web content strategy.

What we can offer you:

• Competitive salary and rewards package

• Competitive benefits and annual leave offering, allowing for work-life balance

• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.