At Record, we believe that great service doesn’t stop at installation. Our maintenance solutions for record doors are designed to keep your entrances operating at their best—day after day, year after year. Whether you manage a single site or a global network, we’re here to ensure your doors stay safe, efficient, and compliant.
10 Reasons to Choose a Service Agreement with Record
1) Flexible Service Options
Choose from three service levels and add-ons—from on-demand support to CO₂-saving refurbished parts.
2) All-in-One Maintenance & Inspections
Preventive maintenance includes legal safety checks—saving you third-party inspection costs.
3) Customer-Centric Support
Fast response times (4–48 hours), expert advice, and tailored, cost-effective solutions.
4) Certified Quality
Inspections meet all relevant standards, including safety consultations and test body checks.
5) Multi-Brand Expertise
Over 700,000 systems serviced globally with a 90%+ first-time fix rate—regardless of brand.
6) Longer System Life
Predictive maintenance supports up to 30 years of operation, with extended warranty options.
7) Skilled Technicians
Decades of experience backed by highly trained, qualified service professionals.
8) 24/7 Availability
Round-the-clock phone support, callback guarantee, and QR tags for easy fault reporting.
9) Transparent Reporting
Digital reports, data insights, and budget planning tools for full cost control.
10) Value That Lasts
Smart upgrades like energy-saving settings and performance enhancements protect your investment.
Every business is unique, and so are its entrance systems. That’s why Record offers flexible service agreements designed to match your specific requirements.
Choose from predefined packages that cover all essential maintenance needs, or work with us to create a customized plan—with additional options tailored to your facility, usage patterns, and compliance needs.
Regular preventive maintenance is key to keeping your entrance systems—from automatic doors to turnstiles and speedgates—safe, efficient, and reliable. It’s not just about avoiding breakdowns; it’s about maximizing performance and value over the entire lifecycle.
🛡️ Enhanced Safety & Compliance - Our maintenance ensures your systems meet the latest European safety standards, including EN 16005:2023, with a strong focus on user protection, sensor performance, and risk reduction.
💰 Lower Total Cost of Ownership - Routine servicing helps prevent costly emergency repairs, extends equipment lifespan, and reduces the need for early replacements—making it a smart long-term investment.
🔄 More Uptime, Less Disruption - Fewer unexpected failures mean smoother daily operations and minimal impact on your business.
With our Record Insight digital platform, you gain real-time visibility into the health and performance of your doors. From service history and inspection reports to predictive maintenance alerts, everything you need is just a click away.
Whether you need a one-time repair or a long-term service partner, we’re here to help.
Contact us today to schedule a service visit or learn more about our maintenance plans.
