Unexpected issues can happen—but with Record, you’re never on your own. Our expert repair services are designed to get your entrances back up and running quickly, safely, and with minimal disruption. Whether it’s a sliding, swing, or revolving door, we’re here to help—24/7.
Record is proud to maintain a 90% first-time fix rate across our service operations. Our technicians are equipped with the most common spare parts for a wide range of entrance solutions—including products from Record and other leading manufacturers—directly in their service vehicles.
Thanks to our European distribution center and highly efficient in-night delivery system, we ensure excellent parts availability, helping our service teams respond quickly and effectively.
In cases where immediate repair isn’t possible—such as damaged door leaves or major component failures—our technicians provide a repair quote on-site, giving you all the information needed to make a fast, informed decision.
When spare parts are no longer available, such as outdated control units, we offer modernization kits compatible with systems from all manufacturers, provided the door structure remains in good condition. This ensures a cost-effective, performance-oriented solution tailored to your needs.
When something goes wrong, you need a partner who knows your system inside and out. Our certified technicians are trained specifically on Record door systems, ensuring fast diagnostics, expert repairs, and genuine parts that restore full performance.
The smartest way to avoid unexpected breakdowns? Stay proactive. With regular maintenance, your doors stay in top condition—ensuring smooth operation, full compliance, and fewer surprises.
Our flexible service agreements are designed to fit your needs, helping you stay ahead of issues before they start.
Don’t wait for problems to slow you down. With connected systems and smart service tools, you can take control of your entrances—spotting irregularities early, responding faster, and keeping everything running smoothly.
Here’s how digital service support helps you stay proactive:
Whether you need a one-time repair or a long-term service partner, we’re here to help.
Contact us today to schedule a service visit or learn more about our maintenance plans.
