Fast, Reliable Repairs – Wherever and Whenever You Need Us
Unexpected issues can happen—but with Record, you’re never on your own. Our expert repair services are designed to get your entrances back up and running quickly, safely, and with minimal disruption. Whether it’s a sliding, swing, or revolving door, we’re here to help—24/7.
Providing the Best Repair Solution When It Matters Most
High First-Time Fix Rate
Record is proud to maintain a 90% first-time fix rate across our service operations. Our technicians are equipped with the most common spare parts for a wide range of entrance solutions—including products from Record and other leading manufacturers—directly in their service vehicles.
Efficient Parts Availability
Thanks to our European distribution center and highly efficient in-night delivery system, we ensure excellent parts availability, helping our service teams respond quickly and effectively.
On-Site Repair Quotes
In cases where immediate repair isn’t possible—such as damaged door leaves or major component failures—our technicians provide a repair quote on-site, giving you all the information needed to make a fast, informed decision.
Modernization When Needed
When spare parts are no longer available, such as outdated control units, we offer modernization kits compatible with systems from all manufacturers, provided the door structure remains in good condition. This ensures a cost-effective, performance-oriented solution tailored to your needs.
We Fix It Right—The First Time
When something goes wrong, you need a partner who knows your system inside and out. Our certified technicians are trained specifically on Record door systems, ensuring fast diagnostics, expert repairs, and genuine parts that restore full performance.
- 24/7 emergency repair support
- Fast response times
- Certified record technicians
- Repairs for all automatic door types
- Genuine Record parts for lasting reliability
- We don’t just fix problems—we restore confidence.
Stay Ahead of Downtime
The smartest way to avoid unexpected breakdowns? Stay proactive. With regular maintenance, your doors stay in top condition—ensuring smooth operation, full compliance, and fewer surprises.
Our flexible service agreements are designed to fit your needs, helping you stay ahead of issues before they start.
Smarter Entrance Care Starts Here
Don’t wait for problems to slow you down. With connected systems and smart service tools, you can take control of your entrances—spotting irregularities early, responding faster, and keeping everything running smoothly.
Here’s how digital service support helps you stay proactive:
- Keep an Eye on Performance - Track how your doors are operating in real time, from anywhere.
- Act on Instant Alerts - Get notified the moment something changes—so you’re never caught off guard.
- Fix Smarter, Not Slower - Understand what’s wrong before anyone’s on site, and send the right help the first time.
- Stay Organized - Access your full service history, reports, and documents in one place—no digging required.
Let’s Keep Things Moving
Whether you need a one-time repair or a long-term service partner, we’re here to help.
Contact us today to schedule a service visit or learn more about our maintenance plans.