Order Detailer Specialist

Do you possess excellent analytical and problem solving skills? Do you consider yourself to be a customer-centric professional? Do you feel that you are extremely detail-oriented? Are you looking for a job opportunity where you feel as though you have a voice and can truly see the impact of your efforts? 

If you answered yes to these questions, we should talk! 

Pioneer (an ASSA ABLOY company) is expanding our Order Detailing Team. This role will be based out of our manufacturing facility located in Carlstadt, New Jersey.   

What would you do as our Order Detailer Specialist?

You will be responsible for interpreting customer requirements through various forms, creating detailed manufacturing drawings using templates and AutoCAD-based systems, engineering guidelines, and sketches according to manufacturing requirements.  Responsibilities also includes interpreting production specifications and researching drawings.  Works closely with Customer Service, Manufacturing, and Sales teams as well as interaction with customers.

You would also: 

• Responsible for the accurate specifications/drawings that impact the overall output of the quality of the product.
• Modify existing product design that adjusts to customer needs and meets SDI standards.
• Interpret hardware templates and prepare detailed drawings for manufacturing requirements.
• Create layouts, details, and material kits for release to manufacturing.
• Accurately determine all custom product components required for shop drawings.
• Develop detailed drawings and anticipate possible issues that may come up during the installation process.
• Assist in creating detailed manufacturing drawings, collection and updating all necessary hardware templates.
• Provide technical and problem-solving support to Customer Service, Manufacturing, and customers.
• Follow up to ensure external customer issues are resolved promptly and thoroughly.
• Work directly with internal and external customers to resolve template and drawing issues or discrepancies promptly and thoroughly to maximize production efficiency and accuracy.
• Make product recommendations to customers based on their needs and preferences.
• Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly customized).
• Take and process specialty orders.
• Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy.

The Skills and Experience you need: 

• Diploma in Mechanical or Architectural Technology preferred.
• Degree in Engineering Technology preferred; or 5 to 7 years’ experience in a similar role or industry.
• Five (5+) years of drafting/detailing experience in a manufacturing environment.
• Previous experience with standard drafting practices. AutoCAD, SolidWorks, Inventor.
• Strong math skills with proficiency in Algebra, Trigonometry and Geometry.
• Previous experience with templates and drawings as a designer or drafter within the architectural hardware industry and/or building products strongly preferred. The ability to read blueprints.
• Experience or exposure in order processing preferred.
• Understanding of metal forming equipment limitations and UL specifications desirable.

Compensation: $60,000 - $70,000 depending on experience

What we Offer!
We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:

• Competitive Salary  
• Paid Vacation, Sick Time, and paid Company Holidays
• Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
• 401(k) Program with company contributions 
• Tuition Reimbursement, Learning and Career Development opportunities
• Flexible Spending
• Employee Assistance Program
• Discount portal
• Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

We review applications regularly, so don’t wait!

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe, we don’t look at any applications sent by email or post.

If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager at stephanie.mandato@assaabloy.com

Let’s create a safer and more open world - together! 

AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran 

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