Key Accounts Administrator
ASSA ABLOY Entrance Systems (Pedestrian) is a global leader in access solutions, renowned for our innovation, integrity, and commitment to quality.
We are seeking an experienced and hands-on Key Accounts Administrator. The role is responsible for ensuring seamless coordination, accurate administration and high-level service delivery across all key accounts. The position is based in Bangholme, Victoria.
What You’ll Do
• Act as the primary point of contact for National Key Accounts, ensuring consistent and professional service delivery.
• Coordinate customer requests and resolve issues by liaising with internal teams and branch offices nationwide.
• Provide proactive communication and regular updates to customers on service progress and issue resolution.
• Ensure accurate administration, including invoicing, purchase orders and ERP data management.
• Monitor service delivery to ensure compliance with contractual obligations and agreed timeframes.
• Support relationship management by attending customer meetings and contributing to service improvements.
What You’ll Bring
• Relevant bachelor’s degree with a minimum of two years’ experience in account administration, key account support or service coordination.
• Strong stakeholder management and communication skills, both written and verbal.
• Sound financial acumen, including experience reviewing invoicing, costings and purchase orders.
• Excellent organisational and time management skills, with the ability to meet deadlines.
• Ability to multitask and prioritise effectively in a fast-paced environment.
• A collaborative, professional approach with the ability to build strong working relationships.
Why Join Us?
• Be part of a global leader that values empowerment, innovation, and integrity.
• Drive strategic growth while building a high-performing team in a supportive environment.
• Enjoy benefits such as novated leasing, the Origin Energy benefits program, corporate health insurance and a hybrid work environment.
If you’re interested, we would love to hear from you!
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.